CyberAwareUK
Get Help Now
If something online is frightening, upsetting, or unsafe, you do not need to deal with it alone. Pick the route that fits — help is free, confidential, and available 24/7.
Please do not upload, email or paste suspected child sexual abuse material to this site. Report it directly to the IWF, CEOP or police instead.
🆘 If you need help now
Emergency medical help, life-threatening risk, or a child at immediate risk of harm. Call now — don't wait.
Urgent medical or mental health advice. Call 111 or use 111.nhs.uk — 24/7.
For non-urgent police matters, including reporting concerns that don't need an immediate response. Call 101 or use the online reporting form on your local force's website.
👨👩👧 For parents and carers
Advice if you're worried about a child's safety. 24/7, free, confidential. Also [email protected].
Online grooming, sexual exploitation, coercion or suspicious contact involving a child. Report online, 24/7.
Abusive, bullying or harmful content on apps and platforms — reportharmfulcontent.com, or saferinternet.org.uk for advice.
Guidance on how to respond, save evidence, and talk to children about online issues.
🧒 For young people
Free, confidential support for children and young people. Phone, online chat or email — childline.org.uk.
For under-18s who need help removing sexual images or videos of themselves from the internet — childline.org.uk/report-remove.
24/7 emotional support, any age. Free and confidential.
24/7 crisis text line. If you can't talk, text — a trained volunteer replies within minutes.
Free, confidential support for under-25s — crisis, mental health, housing, money, relationships.
For young people under 35 who may be suicidal, or anyone worried about them. Text 07860 039967.
⚠️ Report grooming or sexual abuse
Report at ceop.police.uk. Analysts triage every report and pass to the right police force.
Report at iwf.org.uk. Anonymous, no personal details needed.
📢 Report bullying or harmful content
Abusive or harmful content on social platforms — bullying, harassment, threats. Also report to the platform itself (most apps have a "Report" button).
Report hate crime and hate content at report-it.org.uk.
If bullying involves schoolmates, tell a trusted teacher or the safeguarding lead — schools have a legal duty to act.
💙 Mental health support
NHS 111 (24/7) for urgent mental health advice. For ongoing support: Samaritans 116 123, Shout (text 85258), Childline 0800 1111 for under-19s, Papyrus 0300 102 2470 for under-35s, and YoungMinds for parents (Parents Helpline 0808 802 5544).
📸 How to save evidence (without viewing it repeatedly)
- Screenshot the chat, profile or post — include usernames and timestamps.
- Save the URL of the page and the app/platform it's on.
- Note the details — dates, times, names, what was said.
- Don't open or re-view harmful images repeatedly — that's what IWF and CEOP are for; report and let them handle it.
- Don't delete evidence — keep the child's account and messages intact until police or CEOP advise otherwise.
Unsure which route? Call the NSPCC (0808 800 5000) or Childline (0800 1111) — they'll guide you. This page is guidance, not a substitute for professional help in an emergency.