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Wondering if an email, text, or call is a scam? Send it to us.
Questions about passwords, 2FA, VPNs, antivirus, or device safety.
Been scammed? We can help you understand your next steps and options.
Questions about protecting yourself, your family, or your business online.
AI scams, deepfakes, dark web, ransomware — broken down in plain English.
Which VPN? Best password manager? What security tools do you actually need?
How to Ask
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The information and guidance provided on this page and in response to any enquiries is for general informational purposes only. It does not constitute legal, financial, or professional advice.
We are not a law firm, a financial regulator, or a government agency. While we make every effort to provide accurate and helpful information, we cannot guarantee that any specific outcome will result from following our guidance.
If you have been the victim of a crime, you should contact the police (101 or 999 in an emergency) and report the matter to Action Fraud (0300 123 2040). For legal advice, consult a qualified solicitor. For financial matters, contact your bank or a regulated financial adviser.
Privacy: Any information you send us will be treated confidentially. We will not share your personal data with third parties without your consent. However, we recommend you do not include sensitive personal information (passwords, bank details, national insurance numbers) in your initial enquiry.